Cork company values its roots as it expands across the globe

Cork company values its roots as it expands across the globe

John Goulding, co-founder of Workvivo, with Eric Yuan, founder and CEO of Zoom, who has invested in the Cork company.

A CORK company, already known as one of the world’s fastest growing providers of internal communications for companies worldwide, is keen to grow even further in the Rebel County.

Workvivo was founded by John Goulding and Joe Lennon from Cork in 2017.

Workvivo is a technology company that provides a communication platform designed to engage employees.

“At just over two years old, we’re already one of the world’s fastest growing providers of internal communications for companies worldwide,” explained Ciarán Holland, Senior Solutions Consultant of Workvivo.

“Since 2017, we’ve been used to engage employees across Ireland, the UK, USA, Canada, Australia, Singapore and China.

“With over 20 years collective experience in the HR and internal communications space, John and Joe could see that companies around the world were struggling with employee engagement,” he added.

“They could also see that disengagement becoming more serious as the workforce moves to a remote model. They understood that current technologies designed to increase engagement were missing something so they decided to build their own.”

Workvivo boasts customers all over the world, across around 35 countries.

“Our platform brings other communication technologies together through an engaging, central hub that also provides access to corporate applications and resources,” explained Mr Holland.

“The platform is based on a highly social experience that keeps employees connected to each other, as well as supporting corporate goals and values.

“This is especially important for remote workers who can often feel as if they’re not part of the business as a whole,” he added.

“The key purpose of the platform is to help companies increase their employee engagement through internal communications.

“It’s all around making employees feel like they’re part of the organisation and that’s exactly what Workvivo does.

“Workvivo is the place where all the communication tools your employees use every day come together in a unified digital platform.

“That digital platform is not only designed to keep everybody in the organisation informed, but also helps to connect people to the goals and values of the business which is crucial for increasing employee engagement.

“This builds a strong sense of community and amplifies the positive culture in the organisation.

“Employees can engage with Workvivo via various features on our platform.

“These include the Activity Feed, which is a familiar, personalised feed where employees can read and post content with images, videos and attachments.

“Employees can also be publicly recognised for a job well done using shout-outs, awards and badges.

“All of these things become more important not just in times of crisis, but also when your workforce becomes more distributed, and particularly when a large part of your workforce is operating from home.”

Recent studies have found that 70% of employees worldwide are disengaged at work, costing an excess of $450 billion annually, explained Mr Holland.

“When companies get employee engagement right the research says that good things happen, such as improved retention rates, more productive staff, increase in discretionary, strong company culture,” he said.

“Studies have found that highly engaged companies have 65% less employee turnover, see 37% less absenteeism than their competitors, and 15% higher productivity levels.”

Workvivo is based in Douglas and has around 25 staff right now in Ireland and the US, with plans to grow that number significantly.

“We are very proud of our Cork heritage and started the business here over two years ago with support from Enterprise Ireland,” said Mr Holland.

“This year Workvivo was awarded the Cork Chamber Emerging Business Award, the Best New Business Award from Cork Business Association and the IT@Cork Tech Startup of the Year Award.

“These are instrumental in building our brand in Cork, in Ireland and around the world,” he added.

With the current climate forcing many people to work from home, Workvivo is providing a different method of communication for companies and their staff, Mr Holland explained.

“For those not used to working from home, there will be natural feelings of isolation and disconnection,” he said.

“In these times, it’s vital that employees feel part of something bigger than themselves.

“By using technology such as Workvivo to communicate via a social experience, it is possible to achieve effective employee communication and provide that all-important ‘part of something bigger than me’ experience,” he added.

“Our customers are moving towards providing that essential face to face workplace interaction through technology, and are seeing much higher levels of engagement as a result, regardless of the employee’s location.

“In these times of uncertainty and change, having a means of interacting with colleagues from both an operational and a social perspective in one place, is proving to be an essential component to how people communicate going forward.”

John Goulding, co-founder of Workvivo, with Eric Yuan, founder and CEO of Zoom, who has invested in the Cork company.
John Goulding, co-founder of Workvivo, with Eric Yuan, founder and CEO of Zoom, who has invested in the Cork company.

Workvivo recently received investment from Eric Yuan, the founder and CEO of Zoom, a global leader in modern enterprise video communications.

“Most people are probably familiar with Zoom for video conferencing,” said Mr Holland.

“Eric’s decision to invest was a major milestone for Workvivo. Much more than the commercial aspect of the investment itself is the validation from such a respected tech entrepreneur that we have built something special here,” he added.

“Eric recognises the importance of building employee communication technology with the aim of increasing engagement. He often talks of ensuring the workplace is a ‘happy’ place. That’s the way it should be and it’s what we aim to bring to every one of our customers.”

Mr Holland explained that Workvivo has seen a continual increase in demand for its platform, and as a result, has aggressive plans to grow the business globally.

“We also have a target of one million employees on the platform by 2021. Our Cork roots are important to us, and we will also continue to expand our team here,” he said.

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