Bus Éireann employee who gave CPR to customer in need among Cork workers honoured at national awards

Cork has taken home the most awards at Bus Éireann’s national annual GEM (‘Go the Extra Mile’) Awards, which recognise excellent customer service, community impact, performance and forward-thinking.

Cork winners include Janet Cooper, who took home the Wellbeing Award, Catherine Keating who won the Clerical Employee of the Year Award, and Austin Murphy who won the esteemed Hero Award for leaping into action to provide CPR to a customer in need, playing a crucial role in saving their life.

The travel assistance team which began in Cork and has now been rolled out nationwide also won the Diversity and Inclusivity Award.

Stephen Kent, Bus Éireann CEO said the achievements of those honoured "represent the very best of Bus Éireann". 

“You inspire us all with your commitment, ingenuity and passion for excellence.

“Your dedication is at the heart of what makes us a trusted and valued public transport provider.

“As we look ahead, it’s clear that the future holds both opportunities and challenges.

“But what we’ve seen today reaffirms my belief that we have the talent, teamwork and resilience to achieve our ambitions.

“Together, we are building a Bus Éireann that is not only a leader in sustainable public transport but also an organisation where people are proud to work—a place where careers flourish and where everyone feels valued.

“I want to express my deepest gratitude to everyone across our organisation.

“Your hard work, collaboration, and dedication are what drive Bus Éireann forward.”