Thousands without water following burst main in Cork city suburb

Uisce Éireann has said it is working to restore normal water supply to homes and businesses in the Douglas area of Cork city following a large burst to a water main on South Douglas Road.

The company said the issue is likely to be impacting properties on the Douglas Road, South Douglas Road and surrounding areas.

Water services crews are currently on site and commencing work. It is expected to take a number of hours to complete repair works and restore normal supply to all customers affected by the unplanned outage.

The company said that in order ensure the safety of the crews carrying out the repairs and the safety of the public, traffic management will be in place and will be clearly signposted.

Inconvenience

Water Operations Lead for Uisce Éireann, James Goulding said: “We understand the inconvenience when a burst of this nature occurs, and we are working to repair to the burst as quickly as possible.

“We anticipate that water will be restored by early tomorrow morning. Again, we thank the community for their understanding at this time.

“Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.” 

 The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact them on Twitter @IWCare with any queries.

For updates please see the water supply and services section of the Uisce Éireannwebsite.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at https://www.water.ie.