Passengers flying from Cork advised to arrive early as global IT outage impacts flights
Passengers flying out of Cork Airport today have been advised to arrive at the airport three hours in advance as Ryanair has been impacted by an IT outage affecting businesses across the world.
Ryanair continues to be affected by a global IT outage.
In an update this afternoon, the airline said it has been forced to cancel a small number of flights due to the global third party outage.
"Affected passengers have been notified and are advised to log into their myRyanair account once systems are back online to see their options," Ryanair said in a post on X, formerly Twitter.
Update:
— Ryanair (@Ryanair) July 19, 2024
Unfortunately, we’ve been forced to cancel a small number of flights today (19 July) due to this Global 3rd party IT outage. Affected passengers have been notified and are advised to log into their myRyanair account-
Cont’d in comments https://t.co/zrmmgk7oEf
"A full list of cancellations is available at ryanair.com. If your flight has been cancelled, we kindly request that you leave the airport as the IT outage means we cannot currently assist passengers at the airport."
Meanwhile, Transport for Ireland said issues relating to TFI Leap card top-up have now been resolved.
We thank you for your patience regarding the global outage earlier today. Technical issues relating to TFI Leap card top-up have now been resolved. Please bear with us whilst we work to restore TFI Live functionality.
— Transport for Ireland (@TFIupdates) July 19, 2024
"We thank you for your patience regarding the global outage earlier today.
"Technical issues relating to TFI Leap card top-up have now been resolved. Please bear with us whilst we work to restore TFI Live functionality," TFI said.
Bus Éireann has said at present it has not discovered any direct impacts from today’s global IT outage.
"Our services are operating as normal, as are our on board fare payment systems," a spokesperson said.
"Bus Éireann continues to monitor the situation and engage with all relevant stakeholders and external suppliers.
"Please note that some functionality on the TFI Live, Leap Website, and Leap Top-Up Apps are experiencing technical issues.
"These platforms are the property of Transport for Ireland (TFI) and any queries relating to this should be raised with TFI."
A spokesperson for Aer Lingus has said the global IT outage "is not significantly impacting Aer Lingus services" with flights mainly operating as normal, with delays in some cases.
“A small number of Aer Lingus flights have been cancelled due to airport and air traffic control issues arising from the outage.
“There may be some processing delays at airports so customers should allow extra time for check-in, security, immigration and boarding.
“Customers should check the Aer Lingus website and app for updates," the spokesperson added.
The National Cyber Security Centre (NCSC) has said that “all essential services” in Ireland “continue to operate normally” in the wake of a global IT issue.
In a statement this morning, NCSC said it is “aware of a global incident concerning the latest update of CrowdStrike security software”.
“The NCSC is contacting its constituents and stakeholders to best ascertain the level of impact to systems in Ireland.
“Similarly, Government IT is not currently affected,” it said.
The NCSC said it is aware that there may be unexpected impacts to citizens arising from the incident, and that it will “continue to work with any providers affected to gain an understanding of how their systems may have been affected, and to provide assistance remediating the issue”.
The security centre said an update is causing what is commonly referred to as a ‘blue screen of death’ or BSOD loop on Windows.
“This is a system crash, where the Windows operating system can no longer operate.
“CrowdStrike have identified the cause of this issue, and provided advice on how to restore using a workaround.
“The issue is a worldwide one, affecting all CrowdStrike customers, and is not localised to Ireland,” NCSC said.
Information on the workaround is available on the NCSC website.
This morning, passengers flying from Cork Airport have been advised to arrive at the airport three hours in advance as Ryanair has been impacted by the IT outage.
has contacted Aer Lingus for comment, but understands that the airline is not impacted.
Meanwhile, a spokesperson for Irish Rail said all its services and systems are operating normally at this time.
So far, Bank of Ireland (BOI), AIB and Permanent TSB (PTSB) have confirmed to that they have not been impacted.
“Services are currently operating normally. We are monitoring the situation very closely,” a spokesperson for BOI said.
Meanwhile an AIB spokesperson said:
“AIB services are operating as normal.”
While a spokesperson for PTSB said:
“All PTSB services are operating as normal and we will continue to monitor the situation."
The HSE also confirmed it “has not been impacted directly by these issues” when asked if it was affected by the outage.
“We remain vigilant and our cyber teams continue to monitor the situation,” a spokesperson said.
Passengers flying out of Cork Airport today have been advised to arrive at the airport three hours in advance as Ryanair has been impacted by an IT outage affecting businesses across the world.
In a statement on X, formerly Twitter, the airline said it is currently experiencing disruption across the network due to “a global third party IT outage” which it said is out of the airline’s control.
“If you're due to travel today and have not already checked-in for your flight, you can do so at the airport.
“We sincerely apologise for any inconvenience caused as a result of this global third party IT outage,” Ryanair said.
PASSENGER ADVISORY
— Cork Airport (@CorkAirport) July 19, 2024
Due to global IT issues, @Ryanair is advising passengers who are intending to travel today, to arrive at the airport at least 3 hours before their scheduled flight time.
Members of our team are in the terminal to assist with any queries. pic.twitter.com/AUw0okmKfF
Meanwhile, Transport for Ireland apologised for the inconvenience to customers unable to use the TFI Live and TFI Leap top-up mobile apps.
“There is a global outage affecting multiple countries at the moment. We don't have an estimated resolution time,” they added.
We apologise for the inconvenience caused this morning to our customers unable to use our TFI Live and TFI Leap Top-up mobile apps.
— Transport for Ireland (@TFIupdates) July 19, 2024
There is a global outage affecting multiple countries at the moment. We don't have an estimated resolution time
Around the world, banks, supermarkets and other major institutions reported computer issues disrupting services, while many businesses have been left unable to take digital payments.
Microsoft has confirmed it was aware of and fixing issues with its cloud platform, Azure, but many cybersecurity experts have reported the potential source of the issue as global cybersecurity firm CrowdStrike, which provides cyber attack monitoring and protection to many major businesses.
Experts have said a flawed update to CrowdStrike’s Falcon Sensor software could be the source of the problem.
CrowdStrike has not issued a statement on the issue, but calls to the company’s technical support phoneline were met with a recorded message which said it was “aware of reports of crashes on Windows … relating to the Falcon sensor.” CrowdStrike has advised affected customers to log on to their customer service portal for assistance.
Overnight, Microsoft confirmed it was investigating an issue with its services and apps, with the tech giant’s service health website warning of “service degradation” that meant users may not be able to access many of the company’s most popular services, used by millions of businesses and people around the world.
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