Text service offers water-outage updates for Cork businesses

Uisce Éireann has launched its new awareness campaign promoting a text alert service designed to provide important updates to business customers in Cork.

The service, supported by Cork Chamber, will ensure that businesses stay informed about planned or unplanned water outages, as well as drinking-water restriction advisories, such as boil water notices.

The new text-based service allows business customers to receive local updates straight to their mobile devices.

Businesses will receive timely alerts in the event of network issues that may cause a water outage or affect water quality lasting four hours or more.

Uisce Éireann will assess the issue and provide affected businesses with relevant information, including the anticipated duration of the outage.

Cork Chamber CEO Conor Healy said: “Being able to provide customers with real-time information is essential in this day and age.

“It will allow for businesses to plan and react to any water service outage in a much more efficient manner.”

Uisce Éireann will continue to provide detailed local and national information about services and supply issues on its website www.water.ie, as well as on Facebook and X, formerly known as Twitter.

All customers can enter their address or eircode to access targeted local information about their water supply.

Uisce Éireann head of water operations Margaret Attridge said: “We understand the inconvenience and disruption water outages can cause to businesses.

“We also understand the importance of keeping our customers informed.

“That’s why we are launching our awareness campaign for our text alert system to provide local updates to our business customers in Cork, enabling them to plan and adapt accordingly.”

To sign up to the text alert service, businesses can visit the Uisce Éireann website at www.water.ie/business-updates.