Amazon is calling an email that went out to employees telling them to delete the video app TikTok from their phones a mistake.
Amazon had told employees to delete the popular app from phones on which they use Amazon email, citing security risks from the China-owned service.
That would have escalated the stakes for TikTok, which has been subject to national-security and geopolitical concerns.
Amazon is the second-largest US private employer after Walmart, with with more than 840,000 employees worldwide.
TikTok had said it did not understand Amazon’s concerns.