Cork's Kent Station highly rated by passengers

Cork's Kent Station highly rated by passengers
Pictured receiving their award were , Damian Carolan, Station Operative, Raymond Foley Station Manager, Jim Meade CEO, Gerard Corkery Customer Service and Noel O' Regan Station Controller. Pic Paul Sharp/SHARPPIX

KENT Station has been highly commended at this year’s Iarnród Éireann Best Station Awards, which are awarded following public vote.

Customers were asked to rate their station under the following criteria; customer information, station appearance and staff helpfulness. Voting was conducted through an online poll and at stations at the end of last year and Cork scored highly in all categories.

The station was narrowly beaten to the top spot in the Munster category by Killarney.

‘Although we are disappointed to miss out on the top spot, we are proud to have made it in the top three in Munster this year,” Station Manager Ray Foley said.

“I want to thank all the staff at Cork who keep the station in great order.”

A total of 3.46m passenger journeys were recorded on the Dublin/Cork rail line in 2018, the highest ever figures recorded on the route. This represents a 10% increase on 2017.

When the figures were announced, Chief Executive of Iarnród Éireann Jim Meade said the figures represented “a high point for us as an organisation”.

He also congratulated the Cork station on its success in the awards.

“The Best Station Awards reward excellence in customer service at our railway stations,” Jim Meade, said.

“What is so special about these awards is that it is the customers that decide and clearly they thought that Cork was one of the best stations on the network.”

A €10m redevelopment of Kent Station, opened at the end of 2017, included an entrance which opened the station onto Horgan’s Quay in order to better connect the station with the city centre.

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