Mercy A&E ‘like that of Third World country’, says patient

Mercy A&E ‘like that of Third World country’, says patient
Mercy Hospital

A CORK patient has compared the Emergency Department at Mercy University Hospital to that of a third world country.

The patient, who was in her 70s, said that “euthanasia or a shotgun” would be better than going back to A&E in the hospital.

The patient contacted The Echo after we revealed the long waiting times for treatment in the hospital’s emergency department.

The Echo reported last week that patients at the Mercy University Hospital were waiting almost nine hours on average to be seen throughout February.

Following the story, The Echo was contacted by the elderly patient, who attended the emergency department at the Mercy Hospital in January.

“It was like being in a third world country,” the patient said.

“It took two hours to get me admitted to A&E after arriving by ambulance and then I was sitting on a hard chair for 12 hours waiting to be seen. The A&E is too small and there’s not enough chairs or staff,” she added.

“There was a man sitting beside me on a hard chair for hours as well. He was 91 and receiving oxygen. Euthanasia or a shotgun would be better than going back to that,” she added.

“I don’t blame the staff or the hospital necessarily. It’s clearly the fault of the HSE and the Minister for Health who is more interested in his Children’s Hospital and abortion services than he is in ordinary hospital care.”

A spokesman for the Mercy said: “In January 2019, Mercy University Hospital (MUH) experienced the highest ever recorded month for presentations and admissions of patients over 75.

“Of the 397 presentations, 220 were emergency admissions in this age bracket alone. This presents serious challenges for the hospital, which it is addressing in a number of areas. MUH is currently progressing the development of an additional 30 in-patient beds... and is working closely with the HSE in this regard.

“In the last year, MUH has implemented a number of strategies to improve patient flow in the Emergency Department (ED), including Rapid Access Triage by doctors in the ED to assist patient turnaround times, redeployment of specialist staff into the ED and additional Saturday and Sunday shift in the laboratory to support further timely infection control screening and assist egress in the ED.

“The challenges relating to patient flow within Emergency Departments is not unique to MUH. It should be noted that the majority of people presenting are very ill and require hospital admittance for treatment.”

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