Frustrations of a Cork patient: ‘Bus passes by, I’m late again to attend hospital’

Frustrations of a Cork patient: ‘Bus passes by, I’m late again to attend hospital’
Bus Eireann Cork.

THE bus service from Youghal to Cork has been criticised by a Youghal resident who struggles to attend appointments for her breast cancer care.

Mary Moran moved to Cork from the UK 18 months ago and in May 2018 was diagnosed with breast cancer. As both Mary and her husband do not drive, they have had to rely on the Waterford to Cork bus service to attend appointments at Cork University Hospital (CUH).

Speaking to The Echo, she said she can’t help but feel embarrassed when having to call and explain that she will be late for an appointment, even though she knows the consultants and nurses at CUH understand her circumstances.

“It’s every other time, I’m left standing as the bus passes by. They have been incredibly understanding at the hospital but, nevertheless, I feel embarrassed turning up late to see a senior consultant and it has added to my stress because you do go through a lot of anxiety when you are diagnosed with cancer,” she said.

Mary feels that she can no longer rely on the bus service to and from Cork and has had to pay a friend money for fuel so that she can make her appointments on time.

She contacted Bus Éireann and the National Transport Authority expressing her concerns regarding the need for a dedicated service between Youghal and Cork city, but their response was inadequate, she told The Echo.

Ms Moran feels that Youghal is being neglected and needs a service solely dedicated to running from Cork to Youghal.

A Bus Éireann spokesperson told The Echo their Commercial Expressway Route 40 operates an hourly service between Waterford and Cork, serving Youghal.

“Additional services for customers travelling between Youghal and Cork are provided on our Route 260 service, which we operate under contract to the National Transport Authority.”

Bus Éireann’s spokesperson added that if there is an increase in demand for buses in the area the company will accommodate it with the resources available.

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