MORE than 98% of issues logged through an online query system at City Hall are in relation to housing and homelessness.
The figures confirm that housing is by far the most dominant issues raised by public representatives on behalf of their constituents.
Councillors, TDs and MEPs have had access to a City Hall web portal since 2014 where they can log representations on behalf of members of the public.
Up until December 2018, of 3,238 issues processed, 3,183 have related to housing allocations, housing maintenance, homelessness or housing loans and grants.
The vast majority of representations (82.37%) are in relation to housing allocations.
Other issues related to Traveller accommodation, parks and recreation, street cleaning and litter management, pollution, rents and stormwater.
The information has been revealed in a report requested by Councillor Henry Cremin (SF) who has logged 16% of all representations made via the system.
He has urged the city council to make this the main system for logging representations and has said the public should have access to requests made on their behalf.
“While I feel that it’s a great way for us to get a written response that we can bring back to our constituents, I would wonder if this is the only system that is being monitored,” he said.
City Hall director of housing Brian Geaney said the system has been a success.
“The system was initially piloted and has been live since April 2014. It is in the form of a secure webpage, which allows registered users to access the system to make submissions which can be directed to the most appropriate section of the city council to review the particular issue in question,” he said.
“Once the request is submitted, users receive an immediate acknowledgement. It also provides a secure central repository, so previous submissions can be reviews or reprinted at any time.
"Cork City Council staff access the system on an ongoing basis to review and download representations submitted and all items are actioned according to the nature and urgency of the request.
“From the launch in April 2014 to December 2018, 61 public representatives have been granted access to the system, and a total of 3,238 representations have been processed.
"The system is available to councillors, Oireachtas members and MEPs who wish to engage with Cork City Council on behalf of their constituents.
“Cork City Council considers the initiative to be a success,” he added.