MUSIC fans were left frustrated this week when the website for Cork festival Sounds From A Safe Harbour, crashed as tickets went on sale.
Tickets went on sale at 10am on Monday morning from the festival’s website, but fans were left frustrated when it crashed for some of them once they were available to buy.
Due to the volume of people trying to access the site at the same time, some fans faced problems.
Other were left in a queuing system for long periods of time, only to be told that the show they were trying to buy tickets were all sold out.
The festival organisers took to social media to issue an apology to the fans who couldn’t access the site, stating:
“Our apologies to all the fans negatively affected by the online ticketing system this morning, the demand was huge and it outweighed the supply, we are sorry for the upset and frustration caused to those left queuing online. As festival-goers ourselves we know how frustrating it can be.”
Tickets were sold out for both Damien Rice and Feist’s shows at Cork Opera House within six minutes.
Sounds From A Safe Harbour, curated by Cork actor Cillian Murphy, Bon Iver’s Justin Vernon and The National guitarists Aaron and Bryce Dessner returns to Cork this September with Damien Rice and Feist playing at Cork Opera House and Grand Brothers and Efterklang performing at St Luke’s.
More gigs are expected to be announced in the coming weeks.
There were similar complaints for one of the previous festivals when fans struggled to secure tickets for Bon Iver’s gig at the Opera House.