PASSENGERS travelling through Cork Airport can look forward to quicker check-in and reduced queuing times, thanks to newly-installed common-use self-service (CUSS) kiosks.
The new services for Aer Lingus passengers, installed by contractors Collins Aerospace, follow a €200,000 capital investment. The additional self-service baggage drop facility now means passengers can check, tag and dispatch their own luggage, reducing queues and making the overall process faster and more efficient.
The technology installed in Cork includes six self-service kiosks and two self-service bag drops.
“This year passenger numbers travelling through Cork Airport will hit 2.6 million, up 8% on 2018 and making us Ireland’s fastest-growing airport,” Managing Director at Cork Airport Niall MacCarthy said.
“As we head into 2020 with more growth forecast, we are introducing new automated technologies to increase operational efficiency and further enhance passenger experience at the airport.
“Our aim is to make Cork Airport the airport of choice for those who value convenience and a stress-free travel experience wherever they live in Munster or South Leinster.
“We encourage passengers to leave stress behind when flying and love taking off from Cork Airport.”
The new technology unveiled yesterday is one of several new initiatives Cork Airport has introduced in the past year. In March, it opened a new Airport Control Centre for three of its operational departments — the Airport Police, Airport Duty Managers and the Airside Management Unit.
A purpose-built office suite, The Hub, also opened following a significant investment by daa plc at Cork Airport.
General Manager of Operations and Safety at Cork Airport Dorothy Coffey added: “Earlier this year, Cork Airport won the top award for European airports in its class from the Airport Council International. We always strive to stay ahead of the curve with innovation and this latest technology deployment is part of our continuous improvement programme.”