A boil water notice has been issued for parts of county Cork that will affect almost 10,000 people.
The notice is in place for those people in the area supplied by the the Whitegate (Dower) Regional Water Supply Scheme, including places like Ballycotton, Shanagarry, Cloyne and Whitegate.
Irish Water and Cork County Council, in consultation with the HSE, issued the boil water notice after elevated levels of turbidity were detected in the water at Kilva Water Treatment Plant, which led to automatic shut down of the plant.
In a statement, Irish Water said that its specialist teams are investigating the cause of this turbidity and are working to commission an additional treatment process at the plant in response to this.
Turbidity is a measure of the concentration of particles in the water and is an indication of an issue with water quality.
Irish Water and Cork County Council say they are working to resolve this situation as quickly as possible.
In the meantime, all customers on this supply are reminded to continue to boil water before use until further notice.
Neil Smyth, Irish Water Operations Lead said:
“We are investigating the root cause and working to find solutions to the problem at the treatment plant in Kilva.
“We would like to remind all of those on the Whitegate/Dower Regional Water Supply Scheme to continue to boil their water at this time.
“Protecting public health is our absolute priority. We will continue to provide regular updates as we work to safeguard water supply to all of the homes and businesses affected,” he added.
People are advised to boil water for drinking, preparing food, making ice and brushing their teeth.