West Cork supermarket pleads with shoppers to stop abusing staff

West Cork supermarket pleads with shoppers to stop abusing staff
Picture: Andy Gibson

A West Cork supermarket has pleaded with its customers to refrain from verbally abusing staff members.

Clonakilty Supervalu has taken to social media in an attempt to highlight the ongoing issue of customers failing to comply with Covid-19 guidelines and becoming verbally abusive when asked to adhere to the hygiene and safety measures by employees.


Posting on Twitter, Scally’s SuperValu said it was with deep regret that they had resorted to posting on social media about the problem.

“Unfortunately, some of you feel that it is acceptable to verbally abuse them (staff members) when requested to observe the new guidelines imposed as a result of COVID-19.


"While we have always welcomed our customers with open arms, our new requests to shop alone, to stand back, to be patient are there to keep everyone safe.

“Our team are doing their best to control numbers in store and maintain social distancing while trying to go about their own daily activities.” 

Continuing, the supermarket said they understood this was an anxious time for everyone but it was not an excuse to lash out.


“While we accept that everybody is on edge given the ongoing restrictions, it is unfair and unacceptable to take frustrations out on people who are doing their utmost to give you their time and serve you.” 

Finally, the store said that the request only applied to ‘a small minority of people’ and they thanked their customers for shopping with them.

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