Cork SuperValu customers advised to ignore potential WhatsApp-based scam

Cork SuperValu customers advised to ignore potential WhatsApp-based scam

“This is a potential phishing scam and is NOT issued, endorsed, or promoted by SuperValu." 

SUPERVALU is advising customers to ignore a WhatsApp message claiming to be from the supermarket chain.

The supermarket giant has been made aware of messages on the social messaging application offering grocery vouchers by clicking on a link in the message. The link then asks the person to enter personal information.

A statement from the company said: “This is a potential phishing scam and is NOT issued, endorsed, or promoted by SuperValu. Please do NOT share any personal info.”

It is the second such scam highlighted in recent days. An Post has also moved to tell people that they are not behind messages being sent to people asking for €2 to cover unpaid postage on a parcel due to be delivered to them. 

In recent weeks, financial institutions have also issued warnings about fraudsters sending email and text communications to people seeking personal information.

Bank of Ireland said: “Customers are being asked to remain vigilant against online fraud and cyber activity. In particular, we are asking customers to be wary of fake websites imitating Bank of Ireland websites. Customers may be directed to these sites through links in emails or text messages claiming to be from the bank, or through social media. The fake texts tell you that your account has been frozen and asks you to click on a link to avoid suspension. The link directs you to a bogus website where you are asked to input personal information.”

A garda spokesman said: “Never open attachments in unsolicited emails and ensure your computer has the most up to date anti-virus software. Companies are advised to educate staff on the proper procedure for answering and dealing with , invoices, direct payments, and never change a payment system as a result of an email or an unexpected call.”

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